add-circle-bold add-circle add-square add alarm-bell-1 alert-diamond analytics-pie-2 archive archive arrow-down-1 arrow-down-2 arrow-left-1 arrow-right-1 arrow-up-1 attachment-1 bin-paper-1 book-star button-record check-1 check-circle-1 close close-quote close cog-1 cog common-file-stack copy-paste credit-card-1 diagram-fall-down disable time-clock-midnight download-thick-bottom drawer-send envelope-letter envelope-letter expand-6 expand-6 file-code filter-1 floppy-disk flying-insect-honey folder-file-1 headphones-customer-support hierarchy-9 hyperlink-2 information-circle keyboard-arrow-down keyboard-arrow-up layout-module-1 list-bullets lock-2 lock-unlock-1 love-it messages-bubble-square move-to-top multiple-circle multiple-neutral-1 multiple-users-1 navigation-menu-horizontal navigation-menu network-browser open-quote pencil-1 pencil-write pencil-1 print-text rating-star rating-star remove-circle remove-square-1 search send-email-1 shield-warning single-neutral-actions single-neutral smiley-sad-1 smiley-unhappy smiley-indifferent smiley-smile-1_1 smiley-happy smiley-sad-1 smiley-unhappy smiley-indifferent smiley-happy smiley-thrilled social-media-twitter synchronize-arrows-1 tags-double ticket-1 ticket-1 time-clock-circle undo view-1 view-off view wench

Frequently Asked Questions (FAQSs)

General:

  1. How do I sign in?
  2. I forgot my password?

Getting Started in the App:

  1. How do I add a site?
  2. How do I add a model?
  3. How do I create a project?
  4. How do I copy a project?

Operating Within the Models:

  1. How do I use the Data Request I exported?
  2. Why are the 27 site specific rows required to upload data?
  3. Why can I not access a certain project?
  4. Why are there not charts for each tertiary criteria?
  5. How do I access the orientation videos?
  6. Who do I contact if I have a question about how to use the app?
  7. Can I speak directly with someone from your team to work through an issue I’m experiencing?
  8. How do I access the tutorial I saw at the beginning of my time with Site Shepherd?
  9. If Data Response = 0, criteria does not score. What do I do?
  10. Do I need to click ‘Save’ to save my work?
  11. Some of my scores are red. What does this mean?
  12. When should I click the ‘Relevant’ box?
  13. Can the criteria be re-ordered once they are uploaded to the model?
  14. How do I manually change a score?